With the advent of the GDPR and other similar privacy regulations around the globe, its important that you offer your customers methods to secure their data. The Private Credentials add-on for Awesome Support give your customers a way to securely add sensitive data to tickets – data that is automatically removed when tickets are closed.Customers tend to post private data in support tickets – whether you want them to or not! From credit card numbers and passwords to health information – they inadvertently post private data in a medium that is not fully encrypted. With this add-on however, you can collect sensitive information and store them encrypted in your database. Configurable with up to two additional layers of encryption, you can provide a safer environment for your users to provide sensitive information.
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