The Awesome Support Documentation add-on fills a critical piece of your support infrastructure – end-user documentation that your users will love. And a tool that your agents can use directly inside of a ticket reply – without constantly switching browser tabs or applications.With this add-on you can:Create documentation for multiple products Create extensive documentation that include multiple chapters and sections Create separate or alternative documentation for each version of your product Present a very functional user interface to the end user Integrate documentation in the agent reply dashboard Integrate documentation in the automatic search function when the user fills out a topic for a new ticket (coming soon) Customize colors, fonts, logos etc so that they match your current brand Create documentation on the fly – as you reply to a ticket
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